How do I Contact South African Airways

African Airways is a flag carrier airline in South Africa that provides passengers with domestic and international flights. The airline is well-known for providing customers with the best inflight and onboard services. The airline believes in providing complete comfort to its passengers from when they make their flight ticket reservations until they reach the desired destination. The airlines offer the passengers the South African Airways Contact Number in case of any query or reliable assistance. The passengers can also connect with the customer service team of the airlines through other given ways mentioned on the contact page of the airlines.

Methods to Connect with South African Airways 

Phone Call- The most preferred way of time, this method never goes old when you wish to connect with the agent of the airlines. A simple process needs to be followed to get the agent in touch with you.

  • Dial the customer service number given on the airline's contact page, and once you get connected, you are required to follow the IVR instructions.
  • Press 1, to for new booking
  • Press 2, to make a change or reschedule your flight ticket with the airlines.
  • Press 3, if you want to make the cancellation of your flight ticket.
  • Press 4, to proceed with the process of refund.
  • Press 5, to enquire about the baggage.
  • Press 6, to know the information about the miles members of the airlines.
  • Press 9, to connect with the customer service executive of the airline.
  • You may get asked to wait for a while, after which the customer service agent will get in touch with you.

Live Chat- If you have to wait for an extended period of time while connecting with the executive on South African Airways Phone Number. In that case, you can opt for the live chat option. The passengers have to get onto the official website of the airlines.

  • Once you get onto the airline's homepage, could you scroll down to the contact us option?
  • After getting onto the contact us page, look for the chat icon given on the bottom right corner of the page.
  • Click on the chat icon, and the chat cloud will appear on your screen, on which the auto-generated process identifies the passengers' needs.
  • Once the auto-generated message is complete, the agent of the airlines will connect with you to resolve your issue with the airlines.
  • You may also be asked to leave feedback about your experience with the agent over chat.

Email- Known for being the most professional yet oldest method to connect with the agent of the airlines. The passengers can have the help of a customer service agent if they draft a mail mentioning their query and send it to the airline's official website. To find the email address of the airlines, you have to connect and visit the contact us page of the airlines.

Social Media- The airline keeps updating itself to connect with its passengers if you wish to connect with the airline's agent on your own terms. In that case, you are getting onto the social media accounts of South African Airlines. To connect with the South African Airways Customer Service over chat on social media, the link of the airline is given here as follows.

Facebook https://www.facebook.com/FlySAA
Instagram https://www.instagram.com/flysaa/
Pinterest https://www.pinterest.com/flysaa/
Twitter https://twitter.com/flysaa

What is SAA Email Address?

If you are Passenger at SAA and troubling with any issues like Reservations, Refunds, Baggage Lost or more then connect with the SAA support team according to your issue.

Reservations ReservationsJNB@flysaa.com
Customer Support SAAcustomerservice@flysaa.com
Voyager voyager@flysaa.com
Refunds onlinerefunds@flysaa.com
Baggage Lost Baggageservices@flysaa.com

 

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