How do I Talk to Someone at Swoop?

How do I Contact Swoop Airlines?

Swoop is one of the low-cost airlines in Canada owned by WestJet. They are named after the WestJet desire to swoop rule on September 27, 2017. They flew their first flight on June 20, 2018. One can reserve low-cost flights online at their website for the preferred destination.

You can face some queries related to the flight journey with swoop airlines. In this case, you can communicate with their customer service and speak with the representative. 

The Process to Contact swoop airlines.

One of the fastest ways to get the representative is through a phone call. You can communicate with the experts directly on the swoop airlines contact number 1-587-441-1001 and follow the IVR commands carefully. Follow the below instruction to connect with customer support:

  • Press 1 for the language
  • Press 2 for a new reservation.
  • Press 3 for the existing booking
  • Press 4 to get the baggage details
  • Press 5 to file a complaint
  • Press 6 to talk to a live person at swoop airlines

With this, your phone will be transferred to the representative to discuss your issues. You need to describe your concerns to swoop airlines customer service and take their help anytime as they are available 24 hours a day.

How do I Connect to Swoop by Email?

If you troubling with any issue related to booking, cancellation, or refund then you can connect with customer support via email, feel free to get in touch with Swoop airlines customer support through your email id if you have any query related to flight booking.

Soop Airlines Email:
Soop Airlines Mail Address: 22 Aerial Place NE, Calgary, AB, Canada T2E 3J1
Soop Airlines Fax:  1-844-212-5513

Where is swoop airlines headquarters?

Swoop airlines, situated in Calgary, AB, Canada, serves various flights worldwide. You can visit their headquarters and get all the top services related to the flight journey. 

What is swoop Airline's cancellation & Refund policy?

Swoop airlines understand every situation and allow you to cancel the flight journey. Following are the rules for the swoop airlines cancellation and Refund:

  • You have the facility to cancel the swoop flight journey within 24 hours of the purchase. In this, you will get a full refund for your flight without any fees or charges. 
  • For the non-refundable flight, you will get the travel after canceling the flight. Passengers can use this money in the future reservation
  • They will issue the Refund after subtracting the fees, if any, to the original payment source. 
  • If your flight is canceled due to covid, you will get the full Refund. 

Is there a weight limit for carry-on luggage, Swoop?

When you reserve the flight, you need to add the bags according to the weight and size restrictions. Thus, you can read the below details for the maximum luggage.

  • For carry-on luggage, the maximum size of your bag can be 52cm x 23cm x 38cm (21” x 9” x 15”). 
  • Travelers can carry four pieces of checked bags on the travel according to the fees and rules. 
  • No piece of the bag must cross the dimensions of 157 cm or 62 inches in length, height, and weight. 
  • The maximum weight of your bags can be 23 kg or 50 lbs. 

How do I get my callback from Swoop?

If you cannot connect with customer service, you can place a callback with swoop airlines. For this, you need to open their contact section and option the callback page. At there, you need to add the preferred date and time for the callback and provide the correct phone number. With this, you will receive a call from Swoop Airlines' phone number at a suitable time and date.

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